This Shipping Policy explains how AATASH BIO PELLETING, Gat No. 618, Yewale Wasti, Perane, Pune – 412216, manages the dispatch and delivery of products. By placing an order, the buyer agrees to the terms outlined below.
1. Order Processing Time
- Orders are processed after confirmation and verification of payment.
- Standard processing time for in-stock items: 2–5 business days.
- Customized pellet orders or bulk quantities may require additional processing time.
- Buyers will be notified if processing requires extra time.
2. Shipping Methods
AATASH BIO PELLETING arranges transportation through:
- Authorized logistics partners
- Third-party transporters
- Buyer-assigned transport services (on request)
Shipping method depends on order size, destination, and material handling requirements.
3. Delivery Timeline
- Delivery timelines vary based on distance, load capacity, and transporter availability.
- Average delivery window: 3–10 business days from dispatch.
- Remote or high-demand regions may require additional days.
- Delays due to weather, strikes, roadblocks, or logistical challenges are beyond company control.
4. Shipping Charges
- Shipping charges are calculated based on location, order volume, and transport type.
- Charges will be communicated prior to dispatch.
- For bulk orders, customized freight options may be provided.
5. Dispatch Confirmation
Once the order is shipped:
- Buyers receive dispatch details such as transporter name, vehicle number, or tracking information (if applicable).
- For bulk shipments, unloading arrangements must be planned by the buyer.
6. Risk & Responsibility
- Risk transfers to the buyer as soon as goods are dispatched from the facility.
- The company is not responsible for damage, delays, or loss caused by third-party transporters.
- Buyers are advised to check packaging upon delivery and report issues within 48 hours.
7. Delivery Address Requirements
Buyers must provide:
- Complete delivery address
- Active contact number
- Clear instructions for heavy vehicle access (if required)
Incorrect or incomplete addresses may cause delays or additional charges.
8. Unloading Responsibility
- Unloading of goods at the delivery location is the responsibility of the buyer.
- Ensure adequate manpower, equipment, and safe handling procedures during unloading.
- Damage caused during unloading is not covered under return or refund claims.
9. Failed Delivery Attempts
A delivery may fail if:
- The location is inaccessible
- Contact details are incorrect
- No one is available to receive the goods
In failed attempts:
- Additional delivery charges may apply
- The buyer must coordinate with the transporter for the next attempt
10. International Shipping
Currently, AATASH BIO PELLETING ships only within India.
International shipping options may be considered in future based on demand and regulatory compliance.
11. Policy Updates
AATASH BIO PELLETING reserves the right to update this Shipping Policy at any time.
Revised terms become effective once published or communicated.
